FAQs
Where does it ship from?
Your order will dispatch from our warehouse in the UK.
We are IOSS compliant. If you live within the EU, this means you don't need to worry about additional VAT or duty charges under the threshold of €150.00 as it is collected at the checkout. For orders placed over this amount, you will still be liable for VAT and any additional customs/duty charges on top of your order value as this will not be collected at checkout.
If you live outside of the EU, please note that additional Customs/Duty charges may be incurred when the parcel enters your country. These fees will vary depending on your location. By purchasing from our store you accept the responsibility to pay any such charges.
Can I cancel my order or update my delivery address?
Please see our Shipping Policy for more information.
Can I return or exchange my item(s)?
Please see our Returns & Refund policyfor more information.